Once your purchase is approved, you will receive a confirmation email, a
purchase ID and a tracking number. When your order is ready for delivery you
will receive a second email that will notify you when the package is on its way
to you. With your tracking number you will be able to follow the status of your
order at any time. If you are not receiving our emails, please contact us
at admin@balbina.com.mx or via Whatsapp.

PayPal & Mercado Pago:

Both are payment gateways that accepts Visa, MasterCard, American Express cards.

Kueskipay:

offers various installment payment options in seconds

Bank Wire Transfer:

Its possible to pay via wire transfer please contact us at admin@balbina.com.mx or via Whatssapp

Once your purchase is approved, you will receive a confirmation email, a
purchase ID and a tracking number. When your order is ready for delivery you
will receive a second email that will notify you when the package is on its way
to you. With your tracking number you will be able to follow the status of your
order at any time. If you are not receiving our emails, please contact us
at admin@balbina.com.mx or via Whatsapp.

Orders cannot be canceled. If your order is not yet out for delivery, we
may be able to modify it. Once the order has left our warehouse we must wait
until it has been delivered and start an exchange process. Our exchange process
is very easy, fast and FREE, click HERE to learn more about free exchanges. If
you would like to modify an order please contact us at admin@balbina.com.mx or via Whatsapp.

Yes, you can click HERE to see the size guide depending the
brand/designer.